Terms and Conditions

By making this purchase, you will get the arrangement features unless substitution may need to be made based on season, availability of flowers or other unforeseen or uncontrollable circumstances. By making a purchase on this website, Customer authorizes substitutions within a specific color palette. Necessary substitutions will be at the designer’s discretion only. Availability of certain colors and flowers are limited and different each week. Pricing can increase immediately before, during and immediately after Special Holidays. We reserve the right to make changes to pricing on the website at any time.

REQUESTS FOR SPECIFIC DELIVERY TIMES:

We are unable to guarantee deliveries at a specific time due to multiple variables. You can request a delivery time frame by filling in the special instruction box when completing your order, and we will try to accommodate to the best of our abilities to deliver the arrangement within your preferred timeframe. Picking a specific timeframe does not guarantee that we will be able to accommodate.

If the recipient is not home, we will contact you as well as them by phone. While we try to reach you, if we don’t get a reply within a timely manner, we may leave the delivery in a safe place. We are unable to re-deliver once the delivery has arrived.

In some occasions if we find necessary, we may need to contact the recipient to make sure someone will be home to accept delivery or to confirm the address unless you tell us otherwise, in the special instruction box when completing your order.